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We contacted Benfatti AC in April of this year (2015) to get an estimate. Our upstairs ac unit had been leaking freon for a long time and needed to be replaced. When Travis (sales rep) finished his presentation, we knew Benfatti was going to be the right choice. He listened to our needs and did not try to pressure us in anyway. He was very knowledgeable and went above and beyond to help us find a solution that was affordable. It was a very impressive beginning that set the stage for the rest of the installation. We decided to also replace the plenums on both the upstairs abd downstairs systems to make them more efficient. On the day that work began Travis returned and introduced us to Steve , the supervisor in charge of the job. He too was not only knowledgeable but also very conscience about his work and the work of the installers, Scott and his helper Steve (yes two Steves on one jobsite lol). Scott and Steve worked their butts off making sure everything was done right with no detail overlooked.
It was truly a pleasure to see such maticulous work being done. The new unit works great… much better than the old one ever did. And Travis returned two weeks later for a follow up visit just to make sure that it did. That, plus many, many other things they did sets them apart from the rest. That’s incredible customer service in my opinion. I wish more companies put that much thought and care into serving their customers. I highly recommend you do yourself a favor and give them the opportunity to earn your business. You won’t be disappointed.
I have been a customer of Benfatti Air for a very long time, and I would not consider any other company when it comes to handling my air conditioning needs.
Jude Benfatti is exceptionally knowledgeable and takes great pride in his work. He designed a fabulous air and heating system in my new home. He has also handled all the work at my business location.
During the design phase, Jude asks all the right questions, making sure that he designs a system that not only is right for the building itself, but also taking into consideration the preferences of those who will either be living or working in the building.
From an installation standpoint, the quality of craftsmanship, attention to detail, and materials used are second to none! Jude and his staff are exceptionally meticulous in their work – never, ever cutting corners in any way.
One more thing that must be said when speaking about Benfatti is that Jude and his men stand behind everything they do. Benfatti is a company that one can truly trust.
In closing, I have used Benfatti for both new homes I have built and for my business over the past 15 years. I would never consider using anyone else. I have referred many people I know to Benfatti over the years, and I will continue to do so without reservation.
My name is Gwen Michon, I’m a Realtor and Property Manager for Century 21 Investment Realty. As a rule it is very important for me to utilize companies that are reliable, have good customer service, professional and have reasonable fees. This is exactly what I found while working with Benfatti A/C and heating over the last 2 years. They have been a great asset to my clients and are a company that I would highly recommend.
I have used Benfatti Air Conditioning for many years. They are a first class business with outstanding service.
I was very, very pleased with their service. The technician was very patient and answered all of my questions.
I highly recommend Benfatti Air Conditioning. They are knowledgeable and friendly. I have been using them for many years on numerous properties.
I was introduced to Jude Benfatti through my Contractor and Electrician in 1996 when I was building my home in Covington. He came highly recommended by both and rightly so. He walked me through every detail on my plans and at the physical site. It took 26 months to build this house and Jude held my hand the entire time. Since that time, Benfatti A/C has done my Old Metairie home renovation and all of my business locations. Service has always been prompt and very well done. I cannot sing his praises enough along with his technician Steven Rabalais.